Shipping & Delivery
We ship Europe-wide with GLS from the Czech Republic.
- Shipping costs: €7.90 per order
- Free shipping on orders over €69
All prices include statutory VAT. Prices at the time of order apply.
Delivery Times
Unless a different delivery period is specified in the respective offer, delivery will take place within 2-5 working days after receipt of your payment.
Please note: No deliveries are made on Sundays or public holidays.
Payment
Currently, payment is exclusively by bank transfer (prepayment). After completing your order, you will receive the payment details from us. As soon as the amount has been received, we will dispatch your order.
Our Account Details
If you are paying by bank transfer, please use the following details:
13 Greens s.r.o.
IBAN: CZ17 2010 0000 0022 0341 7833
BIC / SWIFT: FIOBCZPPXXX
Bank: Fio Banka
Purpose of payment: Your order number (starts with #5XXX)
Important: Please ensure you enter your order number correctly in the purpose of payment and that the payment is made in EUR, so we can quickly assign your payment.
Questions about delivery or payment?
Our customer service will be happy to help you:
📧 info@dampf21.de
📧 office@13greens.com
Operator
13 Greens s.r.o.
Kurzova 2222/16
155 00 Praha 5 – Stodůlky
Česká republika
IČO: 17507880
DIČ: CZ17507880
Registered in the Commercial Register of the Municipal Court in Prague, section C, insert 372320
